Collector vacancy in Dubrovnik Croatia

Debt Collection Coordinator


We are seeking a highly motivated and organized Debt Collection Coordinator to join our team in Dubrovnik. As a Debt Collection Coordinator, you will be responsible for managing the collection process for delinquent accounts and ensuring timely payment from customers.

Responsibilities:
- Contact customers regarding overdue accounts and negotiate payment plans
- Monitor and track collection progress for all delinquent accounts
- Prepare reports on collection activities and provide updates to management
- Maintain accurate records of customer interactions and payments received
- Collaborate with other departments to resolve any issues or disputes that may arise during the collection process
- Ensure compliance with all debt collection laws and regulations
- Develop strategies to improve collection rates and reduce the overall number of delinquent accounts
- Train and support other team members in debt collection procedures

Requirements:
- High school diploma or equivalent, Bachelor's degree preferred
- Previous experience in debt collection or customer service role preferred
- Excellent communication skills, both written and verbal
- Strong negotiation skills and ability to handle difficult conversations with customers
- Proficient in Microsoft Office, particularly Excel for creating reports
- Ability to work independently as well as collaboratively within a team environment
- Knowledge of debt collection laws and regulations is a plus

Salary: $1100 per month
Contract Duration: 1 year
Accommodation: Provided by employer

If you are a driven individual with a passion for collecting debts, we encourage you to apply for this exciting opportunity in beautiful Dubrovnik. As an English-speaking company, we welcome applicants from all over the world. This is a contract role with the potential for extension based on performance. Accommodation will be provided by the employer. Join our team today!