Concierge vacancy in Ajman UAE

Concierge

The Concierge will be responsible for providing exceptional customer service to guests and residents of a luxury building in Ajman. They will assist with inquiries, reservations, and recommendations for local attractions and services. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously. The ideal candidate will have previous experience in a similar role and be fluent in English. This is a great opportunity for an Indian national looking to work in a diverse and dynamic environment.

Key Responsibilities:
- Greet guests and residents in a professional and friendly manner
- Provide recommendations for local attractions, restaurants, and services
- Assist with reservations for transportation, dining, or other requests
- Handle guest inquiries and complaints promptly and efficiently
- Maintain the lobby area in a clean and organized manner
- Coordinate with other departments to ensure guest requests are fulfilled
- Keep updated records of guest preferences, special occasions, and other relevant information
- Monitor security cameras and report any suspicious activity or incidents to management
- Assist with check-ins/check-outs as needed

Requirements:
- Previous experience as a concierge or in a similar customer service role
- Fluent in English; knowledge of additional languages is an asset
- Strong communication skills, both written and verbal
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Customer-focused with the ability to anticipate needs and provide personalized service
- Knowledge of local attractions, restaurants, transportation options, etc.
- Indian national preferred

Salary: 1400$ per month (negotiable based on experience)

Location: Ajman

Visa: Free visa provided by the company

Accommodation: Not provided; must arrange own accommodation

Travel: One-way ticket provided by the company upon joining