Administrator vacancy in Albena Bulgaria

Administrator/Customer Service Representative


We are a fast-growing company in Albena and we are looking for an enthusiastic and motivated Administrator/Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing excellent customer service and ensuring smooth operations.

Key Responsibilities:
- Manage incoming calls and emails from customers with professionalism and empathy
- Handle customer inquiries, complaints, and requests in a timely manner
- Assist with order processing, invoicing, and payment tracking
- Coordinate with other departments to ensure efficient resolution of customer issues
- Maintain accurate records of customer interactions and transactions
- Update product information on our website and social media platforms
- Provide administrative support to the team as needed

Requirements:
- High school diploma or equivalent; Bachelor's degree is a plus
- Previous experience in customer service or administrative role preferred
- Strong verbal and written communication skills in English; knowledge of additional languages is a plus
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to remain calm under pressure
- Ability to work independently as well as part of a team

We offer:
- Competitive salary of 1000$ per month
- Flexible working hours (part-time)
- Free visa arrangements for non-citizens
- Travel ticket reimbursement
- Opportunities for growth within the company
If you are passionate about providing exceptional customer service and have excellent organizational skills, we encourage you to apply for this position. We value diversity and welcome applicants from all backgrounds. Please submit your resume and cover letter outlining your qualifications for this role.