Collector vacancy in Dubrovnik Croatia

Collections Specialist

As a Collections Specialist, you will be responsible for managing and collecting outstanding accounts receivable for our company in Dubrovnik. You will utilize your excellent communication and negotiation skills to contact customers and resolve payment issues. Your primary goal will be to ensure timely payments from customers, while maintaining positive relationships with them.

Responsibilities:
- Contact customers via phone, email or mail to collect on outstanding accounts
- Negotiate payment plans or settlements with customers who are unable to pay in full
- Update customer records and payment status in our database
- Monitor customer account balances and aging reports to identify delinquent accounts
- Work closely with other departments to resolve any billing discrepancies or issues
- Provide excellent customer service by responding promptly and professionally to customer inquiries
- Maintain accurate documentation of all collection activities
- Meet monthly collection targets set by management

Requirements:
- Proven experience as a Collections Specialist or similar role
- Familiarity with laws and regulations pertaining to collections
- Excellent communication and negotiation skills
- Ability to work independently, prioritize tasks, and meet deadlines
- Detail-oriented with strong organizational skills
- Proficient in MS Office
- High school diploma; associate’s degree or relevant certification is a plus

Salary: $1500 per month

City: Dubrovnik, Croatia

We welcome applicants of all nationalities for this position. We also offer free visa sponsorship and a ticket to Croatia for the right candidate.

This is a full-time position that requires fluency in English. Women are encouraged to apply. If you are motivated, detail-oriented, and have experience in collections, we would love to hear from you! Join our team in beautiful Dubrovnik and help us maintain positive relationships with our customers while ensuring timely payments. Apply now!