Collector vacancy in Eldoret Kenya

Collections Specialist

As a Collections Specialist, you will be responsible for managing and collecting on outstanding debts from customers. This role will require strong communication skills, attention to detail, and the ability to work independently. You will also be responsible for maintaining accurate records of all collection activities and communicating with customers to resolve any issues or disputes.

Key Responsibilities:
- Contacting customers via phone, email, or mail to collect on outstanding debts
- Negotiating payment plans or settlements with customers who are unable to pay in full
- Maintaining accurate records of all collection activities and updating customer information as needed
- Responding to customer inquiries or disputes regarding their accounts in a timely manner
- Working with other departments within the company to resolve any billing or payment discrepancies
- Adhering to all state and federal regulations related to debt collection practices

Requirements:
- High school diploma or equivalent; Bachelor's degree in accounting, finance, or a related field preferred
- Minimum of 1 year experience in collections or a similar role
- Strong communication skills, both written and verbal
- Excellent attention to detail and organizational skills
- Ability to work independently and meet deadlines
- Familiarity with state and federal debt collection laws and regulations
- Proficiency in Microsoft Office and experience using collection software is a plus

This is an excellent opportunity for someone looking to develop their career in collections. We offer competitive salary packages, visa sponsorship for qualified candidates, and opportunities for growth within the company. We are an equal opportunity employer and welcome applicants of all nationalities.

If you are a driven individual with a strong background in collections, we would love to hear from you. Please apply today!