Computer Support Specialists
IT Support Specialist
Our IT company is seeking an experienced and knowledgeable IT Support Specialist to join our team in Eschen. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, troubleshooting and resolving hardware and software issues, and maintaining our systems and networks. The ideal candidate will have excellent communication skills, a customer-oriented approach, and a passion for technology.
Responsibilities:
- Provide technical assistance and support to clients via phone, email, or in-person
- Troubleshoot hardware, software, and network issues
- Install and configure computer systems, printers, scanners, and other peripherals
- Maintain and update existing systems and networks
- Set up new accounts for users by creating usernames and passwords
- Train clients on how to use new software or hardware
- Ensure data security by performing regular backups and implementing security measures
- Collaborate with other team members to resolve complex issues
- Document all technical procedures for future reference
Requirements:
- Bachelor's degree in Computer Science or related field preferred
- Minimum of 2 years experience as an IT Support Specialist or similar role
- Extensive knowledge of computer hardware, operating systems (Windows & Mac), networking technologies (TCP/IP), printers, scanners, etc.
- Experience with remote desktop applications (TeamViewer) is a plus
- Excellent troubleshooting skills with the ability to solve complex technical problems
- Strong communication skills with the ability to explain technical concepts in simple terms
- Customer-oriented attitude with a strong focus on providing quality service
- Ability to work independently as well as part of a team
- Strong organizational skills with the ability to prioritize tasks effectively
Salary: $1800 per month
Location: Eschen (non-native speakers are welcome)
Note: Biometric passport is required for this position.
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views: 949
valid through: 2025-09-02