Concierge vacancy in Karachi Pakistan

Concierge Assistant

We are seeking a friendly and efficient Concierge Assistant to join our team in Karachi. As a Concierge Assistant, you will be responsible for providing exceptional customer service to guests and assisting the Concierge with various tasks. This role is ideal for someone who is detail-oriented, organized, and enjoys interacting with people from diverse backgrounds.

Responsibilities:
- Greet and welcome guests in a professional and warm manner
- Assist guests with check-in and check-out procedures
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about local attractions, restaurants, and transportation options
- Make reservations for guests at restaurants or events
- Handle mail, packages, and deliveries for guests
- Maintain cleanliness and organization of the lobby/reception area
- Assist the Concierge with administrative tasks such as filing, data entry, etc.
- Ensure guest satisfaction by addressing any concerns or issues promptly

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Previous customer service experience is a plus
- Excellent communication skills in English (additional languages are a plus)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with local attractions and amenities in Karachi
- Ability to work flexible hours including evenings, weekends, and holidays if needed

Benefits:
- Competitive salary of 900$ per month
- Accommodation provided by the company
- Free visa and ticket provided by the company
- Opportunity for growth within the company
- Supportive and friendly work environment
We welcome applications from all qualified candidates regardless of gender.