Concierge vacancy in Khasab Oman

Concierge

We are seeking a highly motivated and detail-oriented Concierge to join our team in Khasab. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their needs and requests are met in a timely and efficient manner. This position is ideal for someone who enjoys interacting with people, has excellent communication skills, and is able to work in a fast-paced environment.

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about local attractions, restaurants, and events
- Make reservations for guests at restaurants or other venues
- Arrange transportation for guests as needed
- Handle guest complaints or issues with professionalism and discretion
- Maintain knowledge of hotel policies and procedures
- Coordinate with other departments to ensure guest requests are fulfilled
- Keep records of guest interactions and follow up on any outstanding tasks
- Assist with special requests such as room decorations or surprise arrangements

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Previous experience in customer service or hospitality industry preferred
- Fluent in English; additional language skills a plus (Hindi, Urdu)
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to remain calm under pressure
- Knowledge of local area attractions, restaurants, and events preferred

Salary: $1300 per month (negotiable based on experience)
Employment Type: Contract (6 months initially)
Location: Khasab, Oman

This is an exciting opportunity for a recent graduate looking to gain experience in the hospitality industry or for someone with previous concierge experience looking for a new challenge. If you are passionate about providing exceptional customer service and have the skills required for this role, we encourage you to apply.