Concierge vacancy in Acre Israel

Concierge - Acre, Israel


As a Concierge, you will be responsible for providing exceptional customer service to guests and residents at our luxury property in Acre, Israel. You will serve as the first point of contact for all guest inquiries and requests, ensuring their needs are met in a timely and professional manner.

Key Responsibilities:
- Greet guests and residents upon arrival and assist with check-in process
- Provide information about the property, local attractions, and services
- Make reservations for guests at restaurants, tours, and other activities
- Arrange transportation for guests as needed
- Handle guest complaints or issues with tact and efficiency
- Maintain knowledge of current events and activities in the surrounding area
- Handle billing processes for guest services such as laundry, room service, etc.
- Maintain cleanliness of lobby area and assist with luggage handling when necessary
- Coordinate with other departments to ensure seamless guest experience
- Adhere to all company policies and procedures regarding safety, security, and confidentiality

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Proven experience in customer service or hospitality industry
- Excellent communication skills in English; fluency in additional languages is a plus
- Strong problem-solving skills and ability to think quickly on your feet
- Availability to work flexible hours including nights, weekends, and holidays
- Proficiency in using computer systems such as Microsoft Office Suite
- Ability to maintain composure under pressure while multitasking effectively

Benefits:
We offer a competitive salary of 1700$ per month along with opportunities for growth within our company. This is a contract job without accommodation provided. This position is ideal for recent graduates looking to gain experience in the hospitality industry.

Note: This position is open to individuals of all nationalities. Preference will be given to Nepali candidates who do not require English language proficiency.