Concierge vacancy in Os Norway

Concierge Assistant
City: Oslo, Norway


As a Concierge Assistant, you will be responsible for providing exceptional customer service and maintaining a welcoming atmosphere for guests at a luxury hotel in Oslo, Norway. Your main duties will include assisting guests with their needs, making reservations and arrangements for activities and services, and ensuring the smooth operation of the hotel's facilities.

Key Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel's facilities and services
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints in a professional manner
- Make reservations for activities such as dining, spa treatments, and tours
- Arrange transportation for guests as needed
- Coordinate with other hotel staff to ensure all guest requests are fulfilled in a timely manner
- Maintain the cleanliness and organization of the lobby area
- Keep an updated record of guest preferences to personalize their experience during future visits

Requirements:
- High school diploma or equivalent; degree in hospitality management is a plus
- Previous experience in customer service or hospitality industry preferred but not required
- Excellent communication and interpersonal skills to interact effectively with guests from diverse backgrounds
- Detail-oriented with strong organizational skills to handle multiple tasks simultaneously
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Fluent in English; additional languages are an advantage
- Willingness to work flexible hours including weekends and holidays

We offer:
- Competitive salary of 1400$ per month
- Opportunity to work at a luxurious hotel in Oslo
- Training and development programs to enhance your skills
- A supportive team environment where your contributions are valued
- Possibility of career growth within the company

If you are passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your resume along with a cover letter highlighting your relevant experience. Only shortlisted candidates will be contacted.