Online consultant vacancy in Braga Portugal

Online Consultant

We are hiring an Online Consultant to join our team in Braga. As an Online Consultant, you will provide virtual assistance and support to our clients through online channels such as chat, email, and phone calls. Your main responsibilities will include answering customer inquiries, providing product information, and resolving any issues or concerns they may have. This role requires excellent communication skills and the ability to multitask in a fast-paced environment.

Key Responsibilities:

- Respond promptly to customer inquiries via chat, email, and phone calls
- Provide accurate product information and guidance to customers
- Troubleshoot and resolve customer issues or complaints
- Maintain a high level of professionalism and customer service at all times
- Utilize company resources to efficiently resolve customer concerns
- Keep detailed records of customer interactions and transactions
- Collaborate with team members to improve overall customer experience

Requirements:

- High school diploma or equivalent; Bachelor's degree preferred
- Minimum of 2 years of experience in a similar role
- Excellent written and verbal communication skills in English (additional language skills are a plus)
- Knowledgeable about products/services offered by the company
- Strong problem-solving skills with the ability to think on your feet
- Proficient in computer usage with knowledge of various online tools and platforms
- Ability to work independently while also functioning well in a team environment
- Willingness to work flexible hours including evenings, weekends, and holidays if needed

Salary: $1700 per month (without accommodation)

Location: Braga, Portugal (own visa required)

If you are a highly motivated individual with excellent communication skills looking for a challenging yet rewarding job opportunity as an Online Consultant, we encourage you to apply today!