Concierge vacancy in Porto Portugal

Concierge Assistant


We are seeking a friendly and detail-oriented Concierge Assistant to join our team in Porto. As a Concierge Assistant, you will be responsible for providing exceptional customer service and support to guests and residents of our establishment. Your main duties will include greeting and assisting guests, making reservations, coordinating services and amenities, and ensuring that all guest needs are met in a timely manner.

To be successful in this role, you should have excellent communication skills, a professional demeanor, and the ability to multitask effectively. Prior experience in customer service or hospitality is preferred but not required. This is an entry-level position suitable for candidates without prior experience.

Responsibilities:
- Greet guests upon arrival and assist with check-in/check-out process
- Provide information about services, facilities, and local attractions
- Make reservations for dining, entertainment, transportation, etc.
- Coordinate special requests or arrangements for guests
- Respond to guest inquiries and resolve any issues promptly
- Maintain a neat and organized front desk area
- Assist with administrative tasks as needed

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Excellent communication skills in English (additional languages are a plus)
- Professional appearance and demeanor
- Strong customer service skills; prior experience is preferred but not required
- Ability to work flexible hours including evenings, weekends, and holidays

We offer competitive salary of $1800 per month as well as opportunities for growth within the company. If you are enthusiastic about providing exceptional service to our guests and have a passion for the hospitality industry, we encourage you to apply for this exciting opportunity!