Concierge vacancy in Malindi Kenya

Concierge for Luxury Resort in Malindi, Kenya


We are seeking a friendly and organized Concierge to join our luxury resort in Malindi, Kenya. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and assisting with their needs during their stay.

Responsibilities:
- Greet guests upon arrival and provide them with a warm welcome
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide recommendations on local attractions, restaurants, and activities
- Arrange transportation for guests as needed
- Make reservations for dining, spa services, and other activities
- Coordinate with other departments to fulfill guest requests
- Handle complaints and resolve any issues in a timely manner
- Maintain knowledge of resort services and amenities to answer guest questions accurately

Requirements:
- Fluent in English (additional languages such as Hindi or Swahili is a plus)
- Excellent communication and customer service skills
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills and attention to detail
- Previous experience in hospitality or customer service is preferred but not required

Salary:
This is a temporary position with a salary of $1500 per month. Accommodation may be provided.

Location:
This job is located in Malindi, Kenya. We welcome candidates of all nationalities to apply, but preference will be given to Indian applicants.

If you are a friendly and proactive individual looking for an exciting opportunity in the hospitality industry, please submit your application today. We look forward to hearing from you!