Concierge vacancy in Alta Norway

Concierge Assistant
City: Alta, Norway


As a Concierge Assistant, you will be responsible for providing exceptional customer service and support to guests at our luxury hotel in Alta, Norway. You will assist the Concierge in fulfilling guest requests, making reservations, and providing recommendations for local attractions and activities. This position requires strong communication skills and the ability to multitask in a fast-paced environment.

Key Responsibilities:
- Greet guests upon arrival and assist with luggage handling
- Provide information about hotel amenities, services, and local attractions
- Make reservations for dining, transportation, and activities
- Respond to guest requests promptly and efficiently
- Maintain a neat and organized lobby area
- Assist with check-in and check-out processes as needed
- Handle cash transactions accurately and securely
- Monitor guest feedback and take necessary actions to ensure high levels of satisfaction
- Collaborate with other hotel departments to ensure seamless guest experience
- Maintain knowledge of current events, promotions, and special offers in the surrounding area

Requirements:
- High school diploma or equivalent; hospitality or tourism degree preferred
- Fluent in English; additional languages are a plus
- Previous customer service experience is desirable but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities with attention to detail
- Ability to work independently as well as part of a team
Experience working in a fast-paced environment is preferred
With accommodation provided
Valid work visa for Norway

We welcome applications from students who are eager to gain experience in the hospitality industry. This is an entry-level position with opportunities for growth within the company. If you are passionate about delivering exceptional customer service and creating memorable experiences for guests, we want you on our team!