Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative
We are hiring a Call Center Representative for our busy call center in Jeddah. As a Call Center Representative, you will be responsible for handling incoming calls and providing excellent customer service to our clients. This is a full-time position that requires previous call center experience and the ability to speak Malayalee fluently.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide information about our products and services, as well as resolve any issues or complaints
- Keep accurate records of all customer interactions and update customer accounts accordingly
- Follow up on customer inquiries, provide feedback, and escalate unresolved issues to the appropriate department
- Meet performance goals set by the company

Requirements:
- Fluency in Malayalee (both written and verbal)
- Previous experience working in a call center or customer service role
- Excellent communication skills and strong phone etiquette
- Ability to handle high volume of calls in a fast-paced environment
- Strong problem-solving skills and ability to think on your feet
- Must be willing to work full-time with flexible shifts including weekends

We offer a competitive salary of 1500$ per month, along with free visa and ticket for non-residents. This position does not require English proficiency or accommodation. We strongly encourage women to apply for this job opportunity. If you are passionate about providing exceptional customer service and have previous call center experience, then we want you on our team! Apply now.