Collector vacancy in Nairobi Kenya

Collections Specialist

As a Collections Specialist for our company in Nairobi, you will be responsible for managing and collecting outstanding debts from our clients. Your main duties will include identifying delinquent accounts, contacting clients to arrange payment plans, and maintaining accurate records of all communication and collection efforts. You must have excellent communication skills and the ability to negotiate effectively with clients in order to reach mutually beneficial solutions. This position is ideal for a detail-oriented individual with a strong understanding of debt collection laws and regulations.

Responsibilities:
- Identify delinquent accounts and initiate collection efforts
- Contact clients via phone, email, or mail to arrange payment plans
- Maintain accurate records of all communication and collection activity
- Research client accounts to resolve any discrepancies or billing issues
- Negotiate payment arrangements with clients in accordance with company policies
- Comply with all debt collection laws and regulations
- Provide regular updates on collection efforts to management team

Requirements:
- Previous experience as a Collections Specialist or similar role preferred
- Knowledge of debt collection laws and regulations
- Excellent communication and negotiation skills
- Strong attention to detail and ability to maintain accurate records
- Ability to work independently and meet deadlines
- Proficient in Microsoft Office Suite and other relevant software applications

Salary: $1400 per month.
Location: Nairobi (Philippines preferred).
Employment Type: Full-time.
Accommodation: Not provided (no preference for gender).