Concierge
We are in need of a reliable and customer-oriented Concierge to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our guests. They will assist in making reservations, arranging transportation, and recommending local attractions and activities. Additionally, the Concierge will ensure the smooth operation of the front desk and lobby area by answering phones, performing administrative tasks, and maintaining a clean and welcoming environment.
Responsibilities:
- Greet guests in a friendly and professional manner
- Assist with check-in/check-out process
- Provide information about hotel amenities, services, and local area
- Make reservations for guests at restaurants, events, or other attractions
- Arrange transportation for guests as needed
- Handle guest inquiries and complaints in a timely manner with a solution-focused approach
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as answering phones, taking messages, and managing mail
- Collaborate with other hotel staff to ensure a seamless guest experience
Requirements:
- High school diploma or equivalent; degree in hospitality management is preferred
- Previous experience as a concierge or in customer service is preferred
- Exceptional communication skills with fluency in English (additional languages are a plus)
- Strong knowledge of local attractions, restaurants, and events
- Excellent organizational skills with attention to detail
- Ability to work well under pressure in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Must be willing to work flexible hours including weekends and holidays
We offer competitive salary of $1200 per month along with free visa sponsorship and airfare. We also provide ongoing training opportunities for growth within the company. If you have excellent customer service skills and enjoy helping others have an enjoyable stay, we invite you to apply for this exciting opportunity! This is an urgent job opening so please apply immediately if interested.
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valid through: 2025-11-12