Collector vacancy in Split Croatia

Debt Collection Specialist

As a Debt Collection Specialist in our company, you will play a crucial role in ensuring the timely and efficient collection of outstanding debts from our clients. Your main responsibility will be to contact customers and negotiate payment plans, while maintaining a professional and empathetic approach. You will also handle any customer inquiries or disputes related to their debts. This position requires excellent communication and negotiation skills, as well as strong attention to detail and the ability to work under pressure.

Key Responsibilities:
- Contact customers via phone, email or letter to collect outstanding debts
- Negotiate payment plans with customers based on their financial situation
- Maintain accurate records of all communication with customers
- Handle customer inquiries or disputes related to their debts in a timely and professional manner
- Collaborate with other departments to ensure prompt payment from customers
- Meet individual and team targets for debt collection
- Continuously monitor accounts for any changes in payment patterns or potential risk factors
- Provide regular reports on debt collection activities

Requirements:
- Previous experience in debt collection preferred but not required
- Excellent communication and negotiation skills
- Strong attention to detail and ability to work under pressure
- Ability to handle difficult situations with empathy and professionalism
- Fluent in English (additional language skills are a plus)
- Proficient in MS Office applications
- Women are encouraged to apply for this position

We offer:
- Competitive salary of 1200$
- Flexible part-time schedule (20 hours per week)
- Opportunity for career growth within the company
- Accommodation provided for foreign employees if needed

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are passionate about debt collection and have the required skills and experience, we encourage you to apply for this position. We look forward to hearing from you!