Concierge vacancy in Eldoret Kenya

Concierge Coordinator in Eldoret, Kenya

As a Concierge Coordinator, you will be responsible for assisting guests with their needs and ensuring a smooth and enjoyable stay at our hotel in Eldoret. You will be the main point of contact for guests, handling all inquiries, requests, and concerns with professionalism, efficiency, and a friendly attitude.

Key Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel's facilities and services
- Respond to guest inquiries and requests promptly and accurately
- Make reservations for dining, transportation, entertainment, or other activities upon request
- Handle check-in and check-out procedures efficiently
- Coordinate with other departments to fulfill guest needs and resolve any issues that may arise during their stay
- Maintain a clean and organized lobby area at all times
- Monitor guest feedback and address any complaints or concerns in a timely manner
- Assist with special arrangements such as anniversaries, birthdays, or other celebrations

Requirements:
- Previous experience in customer service or hospitality preferred
- Excellent communication skills in English (both written and verbal)
- Proven ability to multitask and work under pressure in a fast-paced environment
- Strong problem-solving skills with a can-do attitude
- Familiarity with local attractions, restaurants, transportation options, etc.
- Ability to work flexible hours including weekends and holidays

Benefits:
- Monthly salary of 1000$
- Accommodation provided
- Visa sponsorship available
- Opportunity for students to gain valuable experience

If you are passionate about providing exceptional customer service and creating memorable experiences for guests from all over the world, we invite you to join our team as a Concierge Coordinator. Apply now!