Computer Support Specialists
IT Support Specialist
We are in need of a proactive and customer-oriented IT Support Specialist to join our growing team in Siauliai. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, both remotely and in person. Your main goal will be to ensure the smooth operation of our clients' computer systems and networks, resolving any issues that may arise in a timely manner.
Responsibilities:
- Serve as the first point of contact for clients seeking technical assistance over the phone, email or in person
- Troubleshoot and resolve hardware, software, and network issues
- Install and configure computer systems, software applications, and peripheral devices
- Monitor and maintain computer systems and networks
- Keep track of all technical issues and resolutions in our ticketing system
- Provide guidance to clients on how to effectively use computer systems and applications
- Collaborate with other team members to improve overall system performance
Requirements:
- Proven work experience as an IT Support Specialist or similar role
- Excellent knowledge of computer hardware, software applications, networking, and operating systems (Windows/Linux)
- Strong problem-solving skills with the ability to diagnose and troubleshoot technical issues
- Ability to communicate technical information effectively to non-technical individuals
- Customer-oriented attitude with good interpersonal skills
- Ability to work independently as well as in a team environment
- Bachelor's degree in Computer Science or a related field is preferred but not required
We are an equal opportunity employer with a diverse workforce. We welcome individuals of all nationalities and genders to apply for this position.
Salary: 1400$ per month
This is a full-time position with standard working hours from Monday-Friday. However, occasional evening or weekend work may be required based on client needs.
If you are passionate about technology and providing excellent customer service, we would love to have you on our team. Apply now and join us in providing top-notch IT support to our clients!
All vacancies from "GlowUp Kuwait" ⟶
views: 1.7K
valid through: 2025-12-08