Concierge - Seasonal (Muscat)
As a Concierge in our luxury hotel located in Muscat, you will be responsible for providing exceptional customer service to our guests. You will be the first point of contact for any guest inquiries or requests and will assist them with reservations, transportation arrangements, and recommendations for local attractions and events. This is a seasonal position open to both Pakistani and Nepali nationals who are fluent in English.
Key Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel facilities, services, and local area attractions
- Make restaurant reservations, arrange transportation, and book tours for guests
- Handle guest inquiries and complaints promptly and professionally
- Maintain knowledge of current hotel promotions, policies, and procedures
- Ensure a smooth flow of communication between guests and other hotel departments
Requirements:
- Fluency in English is a must; knowledge of other languages is an added advantage
- Previous experience in customer service or hospitality industry preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to remain calm under pressure
- Availability to work flexible hours including weekends and holidays
Benefits:
- Competitive salary of 1000$ per month
- Accommodation provided
- Opportunity to work in a luxury hotel setting
- Training and development opportunities
If you are a friendly, outgoing individual with a passion for providing exceptional customer service, we invite you to apply for this exciting opportunity. Please note that this is a seasonal position open to all nationalities. We look forward to hearing from you!
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valid through: 2025-12-05