Concierge vacancy in Ajman UAE

Multilingual Concierge in Ajman


We are seeking a highly skilled and multilingual Concierge to join our team in Ajman. As a Concierge, you will be responsible for providing exceptional customer service and assistance to guests from diverse backgrounds, including Canadians, Filipinos, non-English speakers, and students.

Key Responsibilities:
- Greet guests upon arrival and assist with check-in/check-out processes
- Provide information about local attractions, events, and services
- Make reservations for dining, transportation, and other activities
- Handle guest inquiries and complaints promptly and professionally
- Maintain knowledge of hotel facilities and services to promote upselling opportunities
- Coordinate with other departments to ensure smooth operation and guest satisfaction
- Handle cash transactions and maintain accurate records of expenses
- Assist with luggage handling and delivery as needed

Requirements:
- High school diploma or equivalent; degree in hospitality or related field is a plus
- Proven experience as a concierge or in customer service role
- Fluent in English; proficiency in other languages such as French or Tagalog is highly preferred
- Excellent communication skills with the ability to interact effectively with diverse clientele
- Strong organizational skills with the ability to handle multiple tasks simultaneously
- Ability to work flexible hours including nights, weekends, and holidays

Salary:
The salary for this position is 1200$ per month.

Location:
This position is based in Ajman.

If you have a passion for delivering exceptional customer service and are fluent in multiple languages, we encourage you to apply for this exciting opportunity. We welcome candidates of all nationalities who meet the requirements.