Concierge vacancy in Copenhagen Denmark

nationalities

Job Title: Concierge Assistant


We are seeking a friendly and organized Concierge Assistant to join our team in Copenhagen. This is a contract position that does not require any previous experience. We welcome candidates of all nationalities, and visa sponsorship is available for the right candidate.

As a Concierge Assistant, you will be responsible for providing excellent customer service to our clients and assisting them with their needs during their stay. Your duties will include making reservations, arranging transportation, and recommending local attractions and events. You will also be responsible for maintaining the lobby area and ensuring that it is clean and presentable at all times.

To be successful in this role, you should have strong communication skills, excellent organizational abilities, and a friendly demeanor. You should also be able to work well under pressure and have a thorough knowledge of the local area.

Responsibilities:
- Greet guests upon arrival and assist with check-in procedures
- Provide information about local attractions, restaurants, and events
- Make reservations for guests at restaurants or for activities
- Arrange transportation for guests as needed
- Handle guest complaints or concerns in a professional manner
- Keep the lobby area clean and tidy at all times
- Assist with luggage handling when needed
- Maintain accurate records of guest requests and services provided

Requirements:
- High school diploma or equivalent education required
- Previous customer service experience preferred but not required
- Fluent in English; additional language skills are a plus
- Friendly demeanor with excellent communication skills
- Strong organizational abilities with attention to detail
- Knowledge of the local area and popular attractions
- Ability to work flexible hours including evenings, weekends, and holidays