Concierge vacancy in El-Ain UAE

Concierge Assistant - Indian Nationals Preferred


We are currently seeking a friendly and efficient Concierge Assistant to join our team at a luxury hotel in El-Ain. As a Concierge Assistant, you will be responsible for providing exceptional customer service to our guests, assisting with their needs and inquiries, and ensuring their stay is comfortable and enjoyable. This is a contract position with a salary of 1500$ per month.

Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel amenities, services, and local attractions
- Assist guests with their luggage upon check-in and check-out
- Make reservations for restaurants, transportation, and other activities as requested by guests
- Handle guest complaints in a professional manner and escalate any issues to the Concierge or Front Desk Manager if necessary
- Keep the lobby area clean and tidy at all times
- Maintain an up-to-date knowledge of local events, attractions, and activities
- Coordinate with other departments to fulfill guest requests or resolve issues

Requirements:
- Indian nationality preferred due to visa requirements
- Previous experience in customer service or hospitality industry is preferred
- Fluent in English; knowledge of other languages is a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills
- Must be able to work flexible hours including weekends and holidays

This is an excellent opportunity for someone who enjoys interacting with people from diverse backgrounds, has a passion for hospitality, and wants to join a dynamic team. If you meet the requirements above, please submit your resume for consideration. We look forward to hearing from you!