Online Consultant (Arabic Speaking)
We are currently seeking an Arabic-speaking Online Consultant for our company based in Ufa, Russia. This role will require you to provide online assistance and support to our clients, primarily from Egypt and other Arabic-speaking countries. You will be responsible for answering queries, guiding customers through our products and services, and resolving any issues they may have. This role requires experience in customer service and a good understanding of the Arabic language.
Responsibilities:
- Respond to customer inquiries via email, chat or phone in a timely and professional manner
- Provide product information and assist customers with their purchase decisions
- Resolve any customer complaints or issues by providing appropriate solutions
- Maintain accurate records of all customer interactions
- Collaborate with other team members to improve customer satisfaction
Requirements:
- Fluent in Arabic (spoken and written)
- Good communication skills in English (spoken and written)
- Previous experience in a customer service role is preferred
- Strong problem-solving skills and ability to handle difficult situations calmly
- Familiarity with online communication tools such as email, chat, and social media platforms
- Ability to work independently with minimal supervision
Salary:
The salary for this position is 1000$ per month.
Location:
This job is located in Ufa, Russia. Accommodation will be provided for the selected candidate if needed.
Note:
This job is open to all nationalities. No knowledge of the Russian language is required.
We are looking for a dedicated individual who is passionate about providing excellent customer service. If you have a positive attitude, strong communication skills, and are fluent in Arabic, we encourage you to apply for this position. Join our team and help us provide exceptional service to our clients from around the world!
All vacancies from "OceanWave Maritime" ⟶
views: 294
valid through: 2026-05-13