Computer Support Specialists vacancy in Izhevsk Russia

the above requirements

Job Title: Computer Support Specialist

We are seeking a skilled Computer Support Specialist to join our team in Izhevsk. As a Computer Support Specialist, you will be responsible for providing technical assistance and support to our clients, troubleshooting computer hardware and software issues, and maintaining computer systems and networks. The ideal candidate will have experience in computer support, excellent problem-solving skills, and a strong understanding of various computer systems and software. This is a contract position with a salary of 1500$. Indian candidates with an own visa are preferred.

Responsibilities:
- Provide technical assistance and support to clients via phone, email, or in person
- Troubleshoot hardware and software problems related to computers, printers, servers, and networks
- Install and configure new computer systems and software
- Maintain computer systems by performing regular updates, backups, and maintenance tasks
- Set up user accounts and permissions on network systems
- Train clients on how to use new hardware or software programs
- Respond to client inquiries in a timely manner and escalate complex issues to senior technicians or engineers
- Document all technical inquiries and resolutions in our system for future reference

Requirements:
- Proven experience as a Computer Support Specialist or similar role
- Excellent problem-solving skills and attention to detail
- Strong knowledge of various computer operating systems (Windows, Mac OS)
and software (Microsoft Office Suite)
- Familiarity with networking concepts such as TCP/IP protocols
and LAN/WAN configuration
- Ability to explain technical information in simple terms
to non-tech savvy individuals
- Customer service-oriented attitude
and ability to work well under pressure
during high-volume periods
- Bachelor's degree in Information Technology or relevant field is preferred