Computer Support Specialists vacancy in Beer-Sheva Israel

Technical Support Specialist


We are a fast-growing IT company based in Beer-Sheva and we are seeking a Technical Support Specialist to join our team. This role is perfect for someone who has a passion for technology and enjoys helping others.

As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients over the phone, email, and chat. You will troubleshoot and resolve various hardware and software issues, as well as assist with setting up new equipment and software installations.

To be successful in this role, you must have strong technical knowledge and excellent communication skills. You should also be patient, friendly, and able to work well under pressure.

Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Troubleshoot hardware and software issues
- Install new equipment and software
- Maintain accurate records of client interactions and solutions provided
- Escalate complex issues to senior technicians when necessary

Requirements:
- Bachelor's degree in Computer Science or related field preferred
- Proven experience in a technical support role
- Strong knowledge of computer systems, networks, and software applications
- Excellent communication skills in English (Hebrew is a plus)
- Ability to work well under pressure and handle multiple tasks simultaneously

Salary:
We offer a competitive salary of 1400$ per month for this position. As we are an equal opportunity employer, we welcome candidates from all nationalities to apply.

If you are passionate about technology and enjoy helping others with their technical issues, then this is the perfect job for you! Apply now to join our dynamic team of IT professionals.