Computer Support Specialists vacancy in Atlanta USA

Computer Support Specialist - Atlanta

We are currently hiring a Computer Support Specialist to join our team in Atlanta. In this role, you will provide technical support and troubleshooting for computer systems and software applications. You will also assist with hardware and software installations, system upgrades, and maintenance tasks. The ideal candidate will have strong problem-solving skills, attention to detail, and excellent customer service abilities.

Responsibilities:
- Provide technical support for computer systems and software applications
- Troubleshoot hardware and software issues
- Install new hardware and software, including updates and upgrades
- Perform routine maintenance tasks on computer systems
- Respond to user inquiries and provide timely resolution of technical issues
- Document all support activities in the ticketing system
- Collaborate with team members to continuously improve processes and procedures

Requirements:
- Bachelor's degree in Computer Science or related field preferred
- Minimum 2 years of experience in a technical support role
- Strong knowledge of computer hardware, operating systems, and software applications
- Experience with network troubleshooting preferred
- Excellent problem-solving skills and attention to detail
- Customer service oriented with the ability to effectively communicate technical information to non-technical users

Salary: $1500 per month

Location: Atlanta (Preference for Indian candidates)

Employment Type: Full-time (No English language required)

Accommodation: Not provided