Concierge vacancy in Mombasa Kenya

Concierge Coordinator
City: Mombasa, Kenya


We are seeking a reliable and organized Concierge Coordinator to join our team in Mombasa, Kenya. As a Concierge Coordinator, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay.

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel amenities, local attractions and services
- Make reservations for dining, transportation and other activities upon request
- Handle guest complaints or concerns in a professional and timely manner
- Maintain knowledge of current events and activities in the local area
- Coordinate with other hotel staff to ensure seamless guest experience
- Monitor guest requests and follow up to ensure satisfaction
- Assist with luggage handling when needed

Requirements:
- High school diploma or equivalent required; college degree preferred
- Fluent English proficiency required; additional language skills preferred
- Previous experience in customer service or hospitality industry preferred
- Knowledge of local area attractions, restaurants, transportation options, etc.
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights, weekends and holidays

Salary:
1500$ per month

This is a seasonal job for foreigners looking to gain work experience in a beautiful location. Please note that this position does not include accommodation. We welcome applications from recent graduates who possess the necessary skills and qualifications. If you are passionate about providing excellent customer service and have a friendly demeanor, we would love to hear from you!