Collector vacancy in Malindi Kenya

Debt Collection Assistant
City: Malindi, Kenya

As a Debt Collection Assistant, you will be responsible for assisting in the collection of outstanding debts from customers. Your main duties will include contacting customers to remind them of their outstanding balances, negotiating payment plans, and maintaining accurate records of all debt collection activities. You will also work closely with the debt collection team to develop strategies for improving the debt recovery process.

To excel in this role, you must have excellent communication and negotiation skills, as well as a strong understanding of debt collection laws and regulations. Previous experience in debt collection or a similar role is preferred but not required.

Responsibilities:
- Contact customers via phone, email, or mail to remind them of their outstanding balances
- Negotiate payment plans and settlements with customers
- Maintain accurate records of all communication and payments made by customers
- Work closely with the debt collection team to develop effective strategies for recovering debts
- Keep up to date with debt collection laws and regulations

Requirements:
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Strong negotiation skills
- Knowledge of debt collection laws and regulations
- Attention to detail and accuracy in record keeping
- Ability to work well under pressure and meet deadlines
- Previous experience in debt collection or a similar role is preferred but not required