Online consultant vacancy in Porto Portugal

Online Consultant - Porto, Portugal


Are you a tech-savvy individual with excellent communication skills and a passion for helping others? Do you thrive in a fast-paced, dynamic work environment? If so, we have the perfect opportunity for you!

As an Online Consultant, you will be responsible for providing top-notch customer service and technical support to our clients. You will use your expertise to troubleshoot and resolve any issues that may arise, ensuring a positive experience for our customers.

Key Responsibilities:

- Communicate with customers via phone, email or live chat to provide technical assistance and resolve any issues they may have.
- Utilize your knowledge of our products and services to provide accurate and helpful information to customers.
- Collaborate with team members to ensure timely resolution of customer inquiries.
- Document customer interactions in our CRM system.
- Stay up-to-date with product knowledge and industry trends to provide the best possible support to customers.
- Act as an advocate for our customers, identifying areas for improvement in our products or services.

Requirements:

- Fluent in English (both written and spoken).
- Previous experience in customer service or technical support preferred.
- Strong problem-solving skills with the ability to think on your feet.
- Excellent communication skills and ability to explain technical concepts clearly.
- Comfortable working in a fast-paced environment with multiple tasks and priorities.
- Tech-savvy with the ability to quickly learn new software systems.
- Positive attitude and willingness to go above and beyond for our customers.

Benefits:

- Competitive salary of 1100$ per month.
- Full-time position with regular working hours (Monday-Friday).
- Accommodation provided for non-local candidates.
- Opportunity for growth within the company.
- Friendly work environment with supportive team members.

If you are looking for a challenging yet rewarding career as an Online Consultant, we want to hear from you! Apply now and join our dynamic team in sunny Porto, Portugal. Please note that while Portuguese nationality is preferred, candidates from any nationality with the right to work in Portugal will be considered.