Concierge vacancy in Us Norway

Concierge Assistant



Are you a detail-oriented and customer service-driven individual looking to start a career in the hospitality industry? Our luxury hotel in the heart of New York City is seeking a Concierge Assistant to join our team. As a Concierge Assistant, you will work closely with our Concierge team to provide exceptional service to our guests, assisting with various tasks such as making reservations, arranging transportation, and providing recommendations for local attractions and events.

Responsibilities:
- Greet guests upon arrival and assist with luggage and check-in procedures
- Answer guest inquiries and provide recommendations for local restaurants, attractions, and events
- Make reservations for dining, transportation, and other activities as requested by guests
- Assist with arranging special requests or services for guests such as spa appointments or flower deliveries
- Maintain knowledge of current events and activities in the city to make informed recommendations to guests
- Monitor guest feedback and address any issues or concerns in a timely manner
- Assist with managing guest requests and complaints while maintaining a high level of professionalism
- Collaborate with other departments such as housekeeping and front desk to ensure seamless guest experiences

Requirements:
- High school diploma or equivalent
- Excellent customer service skills
- Strong communication skills in English (additional languages are a plus)
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Basic knowledge of computer systems for making reservations and communicating with guests
- Must be physically able to lift luggage up to 50 pounds and stand for extended periods of time

Preferred Qualifications:
- Previous experience in the hospitality industry or concierge services is preferred but not required.
- Valid work permit/visa (if not a US citizen)
- Accommodation provided (if not living in the US)
- Suitable for both men and women.

We offer competitive salary starting at $1100 per month, along with opportunities for growth within our company. If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to be considered for the Concierge Assistant position at our prestigious hotel in New York City.