Concierge vacancy in Os Norway

nationalities

Job Title: Guest Services Concierge in Luxury Hotel, Oslo, Norway



As a Guest Services Concierge in our luxury hotel in Oslo, Norway, you will be responsible for providing exceptional customer service to our guests. Your main duties will include assisting guests with check-in and check-out processes, making reservations for dining and local activities, arranging transportation services, and providing recommendations for places to visit and things to do.

Requirements:
- Minimum of 2 years experience working in a customer service role
- Fluent in English (additional languages are a plus)
- Excellent communication and interpersonal skills
- Previous experience working in a hotel or hospitality industry is preferred
- Knowledge of the local area and attractions
- Ability to work flexible hours including evenings and weekends
- Must be customer-oriented and able to handle guest requests efficiently

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide recommendations for dining options and make reservations as requested by guests
- Arrange transportation services for guests, such as taxis or car rentals
- Handle guest complaints or concerns in a professional manner, escalating them to management if necessary
- Maintain knowledge of hotel amenities, services, and local attractions to provide accurate information to guests
- Assist with luggage handling for guests when needed
- Ensure guest satisfaction by anticipating their needs and providing personalized service throughout their stay

Benefits:
- Competitive salary of 1600$ per month
- Opportunity for growth within the company
- Training provided
- Accommodation can be arranged upon request

If you are a customer-oriented individual with excellent communication skills looking to join a dynamic team in the hospitality industry, we encourage you to apply for this exciting opportunity as a Guest Services Concierge. As an equal opportunity employer, we welcome applicants from all nationalities.