Concierge vacancy in Kolding Denmark

Concierge Assistant


Concierge assistants are responsible for providing exceptional customer service and assistance to guests at hotels, resorts, or private residences. They work closely with the concierge team to ensure that all guest needs and requests are met in a timely and efficient manner.

Responsibilities:
- Greet and welcome guests upon arrival
- Assist with check-in and check-out procedures
- Provide information about hotel facilities and services
- Make reservations for guests at restaurants, shows, or other activities
- Arrange transportation for guests
- Handle guest complaints and resolve any issues that may arise
- Maintain a clean and organized lobby area
- Coordinate with housekeeping to ensure all guest rooms are ready for arrival
- Monitor guest requests and ensure they are fulfilled promptly
- Keep track of inventory and restock supplies as needed

Requirements:
- High school diploma or equivalent, some college preferred
- Prior experience in customer service or hospitality industry preferred
- Excellent communication skills in English, both verbal and written
- Knowledge of local attractions, restaurants, and events
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Friendly demeanor with a strong focus on customer satisfaction
- Must be able to work flexible hours including weekends and holidays

Salary:
Starting salary of $1200 per month. Salary may increase based on performance.

Location: Kolding, Denmark.

Note: This position is open to all nationalities. Accommodation is not provided. Candidates must have their own valid visa/work permit for Denmark.