Concierge vacancy in Vejle Denmark

Concierge Assistant



As a Concierge Assistant, you will be responsible for providing exceptional customer service and support to hotel guests in Vejle. Your main duties will include assisting guests with their needs and requests, making reservations for local activities and restaurants, organizing transportation, and ensuring guest satisfaction throughout their stay.

Key Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and requests promptly and efficiently
- Make reservations for dining, entertainment, and transportation as requested by guests
- Maintain a clean and organized lobby area
- Assist with luggage handling and storage
- Monitor guest feedback through surveys or comments cards and take necessary action to address any issues or concerns
- Maintain a professional appearance at all times and adhere to hotel standards of conduct

Requirements:
- Excellent communication skills in English (Danish language skills would be an asset)
- Customer service experience preferred but not required
- Ability to multitask in a fast-paced environment
- Strong organizational skills
- Friendly demeanor with a positive attitude
- Willingness to work flexible hours including weekends and holidays

We offer:
- Competitive salary of 1600$ per month
- Full-time position with opportunities for growth within the company
- Visa sponsorship for international candidates
- A supportive team environment
- Training on hotel systems

If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a dynamic environment, we would love to have you join our team as a Concierge Assistant.