Concierge vacancy in Ashdod Israel

Concierge Assistant

A luxury hotel in Ashdod is seeking a friendly and organized Concierge Assistant to join our team. As a Concierge Assistant, you will be responsible for providing exceptional customer service to our guests and helping them with any requests or inquiries they may have during their stay. This is a perfect opportunity for someone with excellent communication and problem-solving skills who enjoys working in a fast-paced, dynamic environment.

Responsibilities:
- Greet and assist guests upon arrival, providing them with information about the hotel's amenities and services
- Make reservations for guests at local restaurants, events or attractions
- Handle guest inquiries and requests promptly and efficiently
- Coordinate transportation services for guests, including airport transfers and car rentals
- Maintain an organized database of local attractions, restaurants, and events to recommend to guests
- Ensure that guest requests are followed up on in a timely manner
- Assist with check-in/check-out procedures when needed
- Collaborate with other hotel departments to ensure a seamless guest experience

Requirements:
- High school diploma or equivalent required; hospitality or tourism-related degree preferred
- Excellent communication skills in English; knowledge of additional languages is a plus
- Proven customer service experience in a similar role preferred
- Strong organizational and time-management skills
- Ability to work well under pressure and multitask effectively
- Familiarity with the Ashdod area is an advantage

Salary:
$1200 per month (negotiable based on experience)

Location:
Ashdod, Israel

Preference:
We welcome applications from all nationalities.

Note:
This job does not require fluency in English as long as the candidate has basic communication skills.