Collector vacancy in Mombasa Kenya

Collections Specialist

As a Collections Specialist, you will be responsible for managing and collecting outstanding customer accounts. You will communicate with customers via phone, email, and in-person to resolve any outstanding issues and ensure timely payments. This role requires strong attention to detail, excellent communication skills, and the ability to work independently. Previous experience in collections or customer service is preferred, but we are willing to provide training for the right candidate.

As an Indian national living in Mombasa, you will have a unique understanding of the local culture and language, allowing you to effectively communicate with our diverse customer base. This job offers a competitive salary of 1200$, as well as free visa and ticket for those who qualify. This is a great opportunity for students or those looking for part-time work.

Key Responsibilities:
- Contact customers via phone, email, and in-person to collect outstanding payments
- Negotiate payment plans and arrangements with customers
- Maintain accurate records of all collection activities
- Provide exceptional customer service while addressing any concerns or questions from customers
- Collaborate with team members to improve collection processes and procedures

Requirements:
- Indian national living in Mombasa preferred
- Fluent in English with strong communication skills
- Previous experience in collections or customer service preferred but not required
- Ability to work independently and manage time effectively
- Detail-oriented with strong organization skills

If you are looking for a challenging yet rewarding job opportunity that allows you to utilize your language skills and make a positive impact on our business, this could be the perfect role for you. Apply now to join our dynamic team as a Collections Specialist!