Computer Support Specialists vacancy in Dickirch Luxembourg

IT Support Specialist


We are currently hiring an IT Support Specialist to join our team in Dickirch. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees. This includes troubleshooting hardware and software issues, setting up new equipment, and maintaining our network and systems.

Responsibilities:
- Provide first-level technical support to clients and employees via phone, email or in person
- Troubleshoot hardware, software, and network issues
- Install and configure new equipment such as computers, printers, and other peripherals
- Maintain our network infrastructure including switches, routers, firewalls, and servers
- Monitor system performance to ensure smooth operations
- Collaborate with other team members to resolve complex technical problems
- Keep track of inventory and order new equipment when needed
- Create user accounts and manage permissions on various systems
- Document all support activities in our ticketing system

Requirements:
- Bachelor's degree in Computer Science or related field preferred
- Proven work experience as an IT Support Specialist or similar role
- Knowledge of Windows operating systems, networking protocols, and hardware components
- Familiarity with ticketing systems such as Zendesk or JIRA is a plus
- Excellent communication skills with the ability to explain technical issues in simple terms
- Strong problem-solving skills with a customer-oriented approach

Salary:
The starting salary for this position is 1600$ per month.

Location:
This position is located in Dickirch.

Preference:
Preference will be given to candidates who are proficient in English.

Note:
This job is open to all genders.