Collector vacancy in Nakuru Kenya

Collections Officer


As a Collections Officer, you will be responsible for managing and collecting debt payments from clients. Your main goal will be to ensure timely and efficient collection of outstanding debts while maintaining a positive relationship with our clients.

Responsibilities:
- Contact clients through various means (phone calls, emails, letters) to collect debt payments
- Negotiate payment plans and settlements with clients in accordance with company policies
- Document all communication and maintain accurate records of client accounts
- Monitor payment schedules and follow up on missed payments or delinquent accounts
- Work closely with other departments to resolve any issues or disputes that may arise
- Provide exceptional customer service and maintain a professional attitude at all times

Requirements:
- High school diploma or equivalent; college degree preferred
- At least 2 years of experience in collections or a related field
- Strong communication and negotiation skills
- Ability to handle difficult conversations with tact and professionalism
- Familiarity with debt collection laws and regulations is a plus
- Proficiency in basic computer skills, including Microsoft Office Suite
- Ability to work independently and as part of a team in a fast-paced environment

Benefits:
- Competitive salary of 1000$ per month
- Opportunity for growth and advancement within the company
- Free visa sponsorship and flight ticket provided
- Supportive work environment
- Training opportunities