Collector vacancy in Eldoret Kenya

Collector


We are searching for a highly motivated and organized Collector to join our team in Eldoret. As a Collector, you will be responsible for managing and collecting payments from clients in a timely manner. Your main duties will include contacting clients to remind them of their outstanding debts, negotiating payment plans, and maintaining accurate records of all transactions.

To excel in this role, you should have excellent communication and negotiation skills. You must also have strong attention to detail and the ability to work independently. Previous experience in collections or customer service is preferred.

Responsibilities:
- Contact clients via phone, email, or mail to collect payments
- Negotiate payment plans with clients who are unable to pay in full
- Update and maintain accurate records of all collections activities
- Follow up on delinquent accounts and take appropriate actions
- Provide excellent customer service while resolving any billing issues or disputes
- Collaborate with other team members to improve collection processes

Requirements:
- High school diploma or equivalent; college degree preferred
- Proven experience in collections or customer service role
- Strong communication and negotiation skills
- Ability to handle multiple tasks and work independently
- Excellent attention to detail and time management skills
- Proficient in Microsoft Office applications

If you are looking for a challenging role where you can utilize your skills in collections and customer service, we encourage you to apply for this position. This is a full-time job with a salary of 1300$ per month. Preference will be given to Egyptian candidates. English language proficiency is not required for this position.