Online consultant vacancy in Vilnius Lithuania

Online Consultant - Vilnius, Lithuania (Indian Nationals Preferred)



We are seeking a motivated and customer-oriented Online Consultant to join our team in Vilnius. As an Online Consultant, you will be responsible for providing exceptional customer service and support to our clients through various online platforms.

Key Responsibilities:
- Respond to customer inquiries and provide product information, pricing, and availability details
- Offer personalized recommendations and solutions based on customer needs
- Handle complaints, resolve issues, and escalate complex cases to the appropriate department
- Maintain accurate records of all interactions with customers using our online system
- Stay up-to-date with product knowledge and industry trends to provide accurate information to customers
- Collaborate with other teams within the company to improve customer experience

Requirements:
- Fluency in English is preferred but not required for Indian nationals
- Excellent communication skills, both written and verbal
- Previous experience in a customer service role is an asset
- Strong problem-solving skills and ability to handle difficult situations with empathy
- Ability to work independently as well as in a team environment
- Proficiency in using online communication tools such as chat, email, and social media platforms

Benefits:
- Competitive salary of 1100$ per month
- Free visa and ticket provided by the company
- Flexible working hours suitable for students
- Opportunity for growth within the company

If you have a passion for providing exceptional customer service and enjoy working in a dynamic online environment, we would love to hear from you! Apply now to join our diverse team of talented individuals.