Concierge vacancy in Shan Liechtenstein

Concierge Assistant
Location: Shan, Egypt


We are seeking a dedicated and customer-oriented Concierge Assistant to join our team at a luxury hotel in Shan, Egypt. As a Concierge Assistant, you will be responsible for providing exceptional service to our guests and assisting them with any requests or inquiries they may have during their stay.

Key Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information and recommendations on local attractions, restaurants, and events
- Arrange transportation services for guests as needed
- Handle guest complaints or issues in a professional manner
- Coordinate special requests such as reservations or special amenities
- Maintain knowledge of hotel facilities and services to effectively assist guests
- Assist with luggage handling and storage for guests as needed
- Maintain a clean and organized concierge desk area
- Collaborate with other hotel departments to ensure excellent guest experience

Requirements:
- Fluency in English is required; additional languages are a plus
- Strong communication and interpersonal skills
- Excellent customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of local area attractions and services is preferred but not required
- Previous experience in hospitality or customer service is preferred but not required
- Must be able to work flexible hours including weekends and holidays
- Must have own visa/permit to work in Egypt
- Accommodation can be provided if needed

Salary:
The salary for this position is 1100$ per month.

If you are passionate about providing exceptional service to guests and have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity. We are committed to creating an inclusive workplace where all employees feel valued and supported. As an equal opportunity employer, we welcome applicants from all backgrounds.