Concierge vacancy in Sharjah UAE

Guest Relations Assistant
We are in need of a friendly and outgoing Guest Relations Assistant to join our team at a luxury hotel in Sharjah. As a Guest Relations Assistant, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay. This is a full-time position that includes accommodation for non-local candidates.

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Respond to guest inquiries and provide helpful recommendations
- Handle guest complaints and ensure prompt resolution
- Coordinate with other hotel departments to fulfill guest requests
- Maintain a clean and organized front desk area
- Assist with concierge duties such as booking reservations and arranging transportation
- Provide information about hotel facilities and services
- Follow all safety and security procedures

Requirements:
- Fluent in English (Arabic proficiency preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well under pressure and multitask effectively
- Previous customer service experience is preferred, but not required
- Must be willing to work flexible hours, including weekends and holidays

We welcome candidates of all nationalities with the legal right to work in the UAE. If you are passionate about delivering exceptional service, we would love to hear from you! Please submit your application for consideration.