Online consultant vacancy in Lisbon Portugal

Online Consultant

We are seeking a motivated and customer-oriented Online Consultant to join our team in Lisbon. As an Online Consultant, you will be responsible for providing excellent customer service and support to our clients through various online platforms.

Key Responsibilities:
- Responding to customer inquiries and concerns through email, live chat, and social media
- Providing accurate information and solutions to customers in a timely manner
- Building and maintaining strong relationships with clients
- Identifying opportunities for upselling and cross-selling our products and services
- Handling any complaints or issues with professionalism and empathy
- Collaborating with other team members to ensure a seamless customer experience
- Staying up-to-date on industry trends, products, and services to provide informed recommendations to customers

Requirements:
- High school diploma or equivalent; Bachelor's degree preferred
- Excellent communication skills in English; proficiency in other languages is a plus
- Previous experience in customer service or sales is preferred but not required
- Knowledge of online platforms such as email, live chat, and social media
- Ability to multitask and handle multiple inquiries simultaneously
- Strong problem-solving skills with a positive attitude
- Proficiency in using Microsoft Office Suite

We offer:
- Competitive salary of 1800$ per month
- Accommodation assistance for candidates relocating from abroad
*Note: Having a biometric passport is preferred but not mandatory.

If you are passionate about providing exceptional customer service, have excellent communication skills, and are looking for an exciting opportunity in Lisbon, then this role is perfect for you. Join our dynamic team as an Online Consultant and be part of our growing company. Apply now!