Concierge vacancy in Pokhara Nepal

Concierge



We are seeking a friendly and customer-oriented Concierge to join our team in Pokhara. As a Concierge, you will be responsible for providing exceptional service to our guests and ensuring their needs are met during their stay.

Key Responsibilities:
- Greet guests upon arrival and assist with check-in/check-out process
- Provide recommendations for local attractions, restaurants, and events
- Book reservations and arrange transportation for guests as needed
- Handle guest inquiries and complaints in a timely and professional manner
- Maintain a clean and organized lobby area
- Manage guest requests such as room service, housekeeping, and wake-up calls
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Keep updated records of guest information and special requests
- Provide support to other front desk staff as needed

Requirements:
- High School Diploma or equivalent required; Degree in Hospitality or related field preferred
- Proven experience as a Concierge or in a similar customer service role
- Excellent communication skills with fluency in English (additional languages are a plus)
- Strong knowledge of local area attractions, restaurants, and events
- Ability to multitask and work in a fast-paced environment
- Friendly demeanor with strong customer service skills
- Flexible schedule including weekends, evenings, and holidays

We offer a competitive salary of 1700$ per month without accommodation. In addition, we provide free visa sponsorship and air ticket. This job is open to all genders. If you are passionate about providing exceptional service to guests while exploring the beautiful city of Pokhara, then we would love to hear from you!