Computer Support Specialists vacancy in Vejle Denmark

Technical Support Specialist

We are seeking a skilled and knowledgeable Technical Support Specialist to join our growing team in Vejle. In this role, you will be responsible for providing technical assistance and support to our clients, resolving any software, hardware, and network issues they may encounter. You will also be responsible for maintaining and updating our systems, as well as documenting any troubleshooting processes for future reference.

Responsibilities:
- Respond to client inquiries and troubleshoot technical issues via phone, email or in person
- Diagnose and resolve software, hardware, and network issues
- Install, configure, and maintain computer systems and peripherals
- Collaborate with other team members to develop solutions to complex problems
- Maintain accurate records of client interactions and document troubleshooting processes
- Keep up-to-date with industry advancements to provide the best support possible

Requirements:
- Proven experience as a Technical Support Specialist or similar role
- Knowledge of computer systems, networks, and peripherals
- Familiarity with common operating systems (Windows, MacOS) and software applications (Microsoft Office)
- Excellent problem-solving skills
- Strong communication skills (both verbal and written)
- Ability to work independently as well as collaboratively in a team environment
- Bachelor's degree in Computer Science or related field preferred

Salary: 1800$ per month (negotiable based on experience)

City: Vejle (candidates must have own visa)

Country: Denmark