Collector vacancy in Bungoma Kenya

Collector - Bungoma, Kenya


A collector is responsible for managing and collecting outstanding payments from customers. They must have excellent communication and negotiation skills to effectively interact with customers and resolve any payment issues. As a collector, you will be required to maintain accurate records of payments, follow up on late payments, and develop strategies to improve payment processes.

Responsibilities:
- Contact customers to remind them of overdue payments
- Negotiate payment plans with customers who are unable to pay in full
- Maintain accurate records of all collections activities
- Investigate and resolve any billing or payment discrepancies
- Develop strategies to improve payment processes and reduce late payments
- Collaborate with other departments to ensure timely resolution of customer issues
- Keep track of customer accounts and update account statuses
- Prepare reports on collection activities for management

Requirements:
- High school diploma or equivalent
- Proven experience as a collector or in a similar role
- Excellent communication and negotiation skills
- Ability to work well under pressure and meet deadlines
- Strong attention to detail and organizational skills
- Proficient in using collection software or tools
- Knowledge of relevant laws and regulations related to collections
- Ability to handle sensitive information in a confidential manner

Working Conditions:
This position is suitable for men who are comfortable working independently. The job may require occasional travel within the city of Bungoma. The salary for this position is 1100$ per month.

If you are organized, have strong communication skills, and enjoy working with numbers, then this may be the perfect job for you! Join our team as a collector in Bungoma, Kenya today.