Concierge vacancy in Muscat Oman

Concierge Assistant
Profession: Concierge
City: Muscat, Oman


We are seeking a motivated and customer-oriented Concierge Assistant to join our team at a luxury hotel in Muscat, Oman. As a Concierge Assistant, you will be responsible for providing exceptional service to guests by assisting with their requests and needs during their stay.

Key Responsibilities:
- Greet guests upon arrival and assist them with check-in and check-out procedures
- Provide information about the hotel facilities and services, as well as local attractions and activities
- Make reservations for guests at restaurants, tours, transportation, and other activities
- Handle and resolve guest complaints or issues in a timely manner
- Maintain a clean and organized lobby area for guests' comfort
- Assist with luggage handling and storage for guests
- Keep track of guest requests and follow up with necessary actions
- Coordinate with other hotel departments to ensure smooth operations and guest satisfaction

Requirements:
- Indian or Egyptian nationality preferred
- Fluent in English, Arabic is a plus
- Previous experience in a customer service role is desirable but not required
- Ability to work flexible hours including evenings, weekends, and holidays
- Excellent communication skills
- Strong problem-solving skills
- Attention to detail
- Well-groomed appearance

Offered Benefits:
- Salary of 1500$ per month
- Contract job with potential for long-term employment
- Accommodation provided by the hotel
If you are passionate about providing top-notch service to guests and have excellent communication skills, we encourage you to apply for this exciting opportunity.