Concierge vacancy in Monte-Carlo Monaco

Junior Concierge
Location: Monte-Carlo, Monaco
Salary: $1200/month


We are seeking a motivated and energetic individual to join our team as a Junior Concierge in Monte-Carlo. As a concierge, you will be responsible for providing exceptional customer service to our guests, assisting with their needs and requests, and ensuring their stay is comfortable and enjoyable.

Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about the hotel amenities, local attractions, and events
- Make reservations for guests at restaurants, shows, and other activities
- Arrange transportation for guests as needed
- Handle guest complaints or concerns in a professional and timely manner
- Maintain knowledge of hotel policies and procedures to ensure guest satisfaction
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Assist with special requests such as floral arrangements or special occasion planning
- Keep the lobby area clean and organized at all times

Requirements:
- High school diploma or equivalent (12 pass)
- Previous experience in customer service or hospitality is preferred but not required
- Fluent in English (knowledge of other languages is a plus)
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and ability to handle difficult situations calmly
and professionally
- Ability to work independently as well as in a team environment
- Availability to work flexible hours including weekends
and holidays

Benefits:
As a Junior Concierge, you will receive a competitive salary of $1200/month. In addition, we offer opportunities for growth within the company. Please note that this position does not include accommodation or visa sponsorship.

If you are passionate about providing exceptional customer service and have a desire to work in the hospitality industry, we would love to hear from you! Please apply now with your resume for consideration.