Experience:
Experience in Customer Support Specialist - 5 months
Skills:
Business correspondence (messages, letters)
Help with technical issues
Solving customer issues
Proficiency in Google docs, Trello
Teamwork
Personal assistant experience - 1 year and 3 months
Skills:
Responsibility
Communication skills
Fulfillment of tasks on time
Non-standard approach to tasks
Maintaining accounts, social networks
Negotiation skills with investors and partners
Experience in SMM - 10 months
Skills:
Maintaining social networks (Instagram, Telegram)
Creation of posts and publications
Account promotion and customer arbitrage
Customer support
Sales
Sales manager experience - 1 year
Skills:
CRM
Communicating with customers by script
Business correspondence
Education:
Unfinished Bachelor's degree in Sociology
Skills:
I have an unfinished undergraduate degree in sociology and philosophy, have a degree in sales management. I am good at communicating with clients through correspondence (messages, emails). In general, I like written work!
My background as a personal assistant with over a year of experience, included SMM and tech support work
During this year, I have successfully provided responsive technical support, resolving client issues with an efficient and responsive approach.
My SMM experience includes developing content strategies, managing social media accounts and engaging with audiences to achieve business goals.
My approach to assisting combines a commitment to responsiveness, thoroughness, and accountability. I pride myself on being able to adapt to different areas of the business and effectively accomplish tasks in a dynamic environment
Additionally:
Telegram @viceklee
WA +...952